Upgrade of Symmetry - Card Access System - Campus Wide & 蚂蚁福利导航 in London - Monday 18 - Tuesday 19 November 2024

Posted: 12 November 2024

Description of the Works

This notice is to advise of an upgrade to the card services system (Symmetry).  The project is planned to upgrade the system, week commencing Monday 18 November 2024 and to be completed by close of play on Tuesday 19 November 2024.

This work is required to ensure the card services system is an up-do-date software and meets IT security standards.

The impact of the change will mean that card printing will be unavailable for all users on Monday 18 November 2024.  Card printing stations will then be upgraded and become available again from Tuesday 19 November 2024.  The first card printer to be made available will be at SportPark Reception.

The proximity readers around campus will continue to function in the normal way.

If you have any concerns or questions, please do not hesitate to contact myself on the numbers below.

Timescale

Monday 18 - Tuesday 19 November 2024.

How can I get more information and help?

The Estates and Facilities Management team member looking after the task is detailed below and can be contacted about any difficulties experienced because of these works.

Lisa Slater - Card Desk and Customer Service Manager

Mobile:  07969982262

Email:  l.slater2@lboro.ac.uk